Our business hours from Monday to Saturday is from 10 a.m until 5 p.m. Sunday and public holiday is from 10 a.m until 2 p.m.
We will be closed every Tuesday, Chinese New Year, Eid-Al Fitr (Raya Puasa) and Eid- Al-Adha (Raya Haji).
During Ramadan month, our business hours is from 10 a.m until 5 p.m.
Please be informed that we open by appointment only during this Pandemic Covid-19. For bookings/appointment must be made at least one day prior your booking date.
We’re so sorry sir/mdm, we regret to tell you that Tuesday is our off-day thus there will be no check-in/check-out purposes on this day.
Your cat must be healthy, fleas-free, neutered/spayed and must be vaccine updated.
You need to bring your cat updated vaccine card. They must be put in a suitable pet carrier so that our staff can easily handle them.
Your cat special dry food if you’re worried that they might get diarrhea or doesn’t want to eat.
Their stuffed toy/pillow/blanket or anything that can make them feel right at home.
Their medicine/supplement. Our staff will not give them their oral/topical medicine/supplement if the cat is difficult to handle and harming the staff.
You can call us at 03-6143 4334 during our business hours.
You can make an online booking through our website at www.cathoot.com.
You can email us at firstname.lastname@example.org and ask us about the room availability.
Whatsapp us at 019 -734 0524.
Off peak day– You can inform to us via call or email up to three (3) days prior your check-in date. Your deposit is not refundable once you have booked the room.
Peak day/Holiday– You can inform to us via call or email up to seven (7) days prior your check-in date. Your deposit is not refundable once you have booked the room.
We will be busy during Chinese New Year, Hari Raya Puasa, Christmas, School Holiday thus we recommend you to book two(2) months early before these dates.
Yes, sure. You can visit us anytime you like during our business hours.
We suggest you to vaccinate your cats at least a week before boarding.
Our dry food is Royal Canin Fit 32 and litter is Fussie Cat brand.
Yes, we do. This applies when you board for more than 6 nights, you can get 7% discount for Fluffy Villa and Mellow Condo room. 10% discounts for Furry Suite room if more than 5 nights and above.
No, but if you insist we will not be responsible if anything happens to them whilst in our care. Board at your own risk.
No. If you wish to do grooming to your cat, an extra charges will be charged. But, we will not continue with the grooming if your cat is hard to handle and is harming our staff.
Not recommended. Our advise is you must make an appointment first before you came for grooming.
Yes. But if you don’t want to vaccinate your cat/s, we will not be responsible if anything happens to them. Board at your own risk.
We’re so sorry but the answer is no. Our CCTV is not for public views.
No. You can send your cats during our business hours only.
We’re so sorry. We would love to but this place is just for cats.
Cathoot is located in Seksyen 3, Kota Damansara, Petaling Jaya. You can google maps/waze it ‘CATHOOT’ and they will lead your way to our place.
Our place is behind Domino’s Pizza Kota Damansara area.
You can contact us at 03- 6143 4334 during our business hours. Whatsapp us at 019-734 0524.
Unfortunately, no. Male cats that unneutered yet can be aggressive and wild rather than neutered male cats.
We don’t recommend you to send them to us. They might be stressed-out during boarding/grooming session and might harm our staff. Our staff and customer’s cat safety is our priority.